Job Description
Jungheinrich Lift Truck Ltd is the leading material handling solutions provider in Ireland specialising in complete warehouse design, construction, and project management. We are a supplier of over 600 different types of German manufactured forklifts in Ireland. We provide a total solution offering including purchase, leasing and aftersales services to a myriad of complex needs.
We now have a unique opportunity for an experienced After Sales Area Service Manager to join our team.
Operating out of Munster, the successful candidate will be responsible for the management of all service activities in the southern area to include the following:
- Management of a team of engineers in the South of Ireland.
- Management of the Service Schedules ensuring that all service Maintenances are carried out on time.
- Oversee the quoting of projects for the larger sites.
- Ensuring all service audits are completed and passed and that all KPI’S are met.
- Adhering to all processes and procedures to meet with targets.
- Account Management including the monitoring of full-service costs to insure the profitability of the accounts.
- To ensure regular communication with customers, finance department and senior Jungheinrich management team.
- Liaising with the technical department within Jungheinrich to ensure site engineers receive technical support as required.
- To provide team leadership and direction including carrying out regular reviews and assessments with engineers.
We are looking for someone with excellent initiative, drive, and dedication, with an appetite to grow and develop both commercially and operationally.
To be considered for this role you must have –
- Minimum 5 Years previous experience of working within a similar role in a related field.
- Minimum of Degree/Diploma FETAC Level 7/8 in engineering or similar discipline.
- Excellent computer skills to include proficiency in all Microsoft Applications.
- Demonstrated ability to manage a team, as well as excellent team worker.
- Excellent customer service skills with an ability to multitask and solve complex operational issues
- Full clean driving licence.
Individuals with knowledge of SAP ERP will have a distinct advantage.
For the right person, this role offers significant potential for rapid personal growth and development.
In return we offer an attractive salary package to include:
- Performance related bonus
- Company vehicle
- Company Pension with DIS
- EAP
- Company health Insurance
- 23 days holidays plus service days
- Laptop and mobile phone.
- Learning and Development opportunities.
- Opportunities to travel and many more
The above description is a general outline of the requirements of the role. It is not intended to be exhaustive and may be added to in the future depending on the needs of the business.
Jungheinrich Lift Truck Ltd is the Irish subsidiary of Jungheinrich AG, Hamburg. Our main office is based in Maynooth, Co. Kildare and a second office in Co. Cork.
Jungheinrich is the leading material handling solutions provider in Ireland specialising in complete warehouse design, construction and project management offering warehouse racking & shelving solutions, right up to semi and fully automated warehouse solutions.
Jungheinrich is a supplier of over 600+ different types of German manufactured forklifts in Ireland. Our forklifts are available for outright purchase or alternatively you can contract hire a forklift over 3/4/5 years with the option of a service agreement and in-house finance options.
Other products and services include a wide selection of used and fully refurbished forklifts for sale, forklift hire to bridge short-term requirements, forklift courses/forklift training. With 50 engineers available nationwide, you can be assured of a rapid call-out for forklift breakdown, repair and forklift service.
