Retail Team Leader

€13.43 hourly
  • Center Parcs Ltd
  • Ballymahon, County Longford, Ireland
  • 14/09/2023
Full time, Permanent Customer Service Hospitality-Hotel Retail

Job Description

We’re a thriving team passionate about working together to deliver excellence, all in a natural forest environment.

Set in hundreds of acres of beautiful forest Longford Forest is the perfect place for a short break in Ireland, 365 days a year. With homely accommodation, up to 100 indoor and outdoor activities and a choice of bars and restaurants, there is something for all the family, all year round.

RETAIL TEAM LEADER | €13.43 per hour

On a Center Parcs break we want our guests to relax knowing everything is taken care of. Our Retail department provides a fantastic shopping experience, from essential groceries to luxury items. Across the village there are a number of retail units, both own brand and concession units.

We are looking for motivated, outgoing and service-orientated individuals to join the retail team as a Team Leader.

Your role will be to assist with managing a team of colleagues in order to deliver budgeted financial targets, service targets and operational standards, whilst ensuring our guests’ experience is memorable and unique. You should display a positive image in both appearance & gesture, be able to listen to our guests and take ownership of queries or issues. In addition, you will need to take duty management responsibility of the Center Parcs owned retail outlets on a defined shift basis. 

ABOUT YOU

Essential requirements:

  • Previous supervisory experience in a retail or similar customer facing role
  • To be able to demonstrate the ability to communicate effectively at all levels, and coach others to deliver objectives

Desirable requirements:

  • Experience of retail merchandising gained in a food environment
  • Competence of Microsoft Office programmes
  • Experience of retail EPOS (Electronic Point of Sale) / stock control systems 

HOURS OF WORK

You will be contracted to work full-time on a flexible basis, this means your days and hours of work could vary each week but you will always receive your contracted hours each period.

Your working hours will include a range of shifts, including; mornings, evenings, weekends, public / bank holidays and during Christmas and / or New Year on a rota basis, with a premium rate of pay for hours worked on a Sunday.

THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

  • Colleague Bonus Scheme
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
  • Free use of our leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurant and retail outlets
  • Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
  • An Employee Assistance Program - providing support on financial, health and legal matters

Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications. 

If this sounds like your ideal job, then we’d love to see your application.

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Our colleagues work together to make sure guests have a memorable and safe short break. We are committed to ensuring a safe and secure environment for our teams.