Office Administrator

€22,000 - €25,000 yearly
  • The Water Treatment Centre
  • Tullamore
  • 18/10/2023
Permanent Customer Service

Job Description

Role will require a variety of skills including:

* Taking and processing service and installation orders and working with sales department

* Planning jobs for field service engineers using most efficient routes.

* Maintaining and optimizing service database to ensure customers services are completed on schedule and filling downtime for service engineers. Flexibility for working overtime to ensure engineers schedules are full and prepared. This role will require phone calls and text reminders for service to existing database.

* Re-allocation of jobs in event of cancellations or rescheduled visits.

* Customer service and general office duties including liaising with accounts department.

* Dealing with customers queries.

Skills Required

  • Excellent communication skills written and verbal.
  • Excellent Microsoft Suite Skills
  • Sage 50 Accounts
  • Good geographical knowledge of Ireland
  • Ability to learn basic technical troubleshooting when training is provided
  • Attention to detail and focus on efficiency and data management.

KEY Competencies

Excel,Customer Service