Supervisor- Buckley's Centra Mullingar

  • Buckley's Supervalu - Mullingar
  • Buckleys Centra, Ballinderry Road, Ballinderry, Mullingar, County Westmeath, Ireland
  • 22/01/2024
Full time Retail

Job Description

1.         Always ensure that customer satisfaction is the number one priority by greeting each customer as if it’s their first visit to the store and consistently deliver an exceptional service by displaying I-CARE service excellence behaviours;

2.         Oversee and ensure the smooth running of the store by prioritising and delegating the workload appropriately;

3.         Be organised, self-driven, show excellent attention to detail and use own initiative and judgement where appropriate;

4.         Achieve Retail Excellence standards across the whole store with attention to pricing, ordering, merchandising and quality food standards;

5.         Be approachable and a role model who leads by example and encourages teamwork, a positive attitude and atmosphere in the workplace;

6.         Set the standard for other employees in relation to rotation, merchandising and facing off;

7.         Develop and promote good communication between employees and management in a safe, respectful and inclusive environment;

1.         Ensure company rules, policies and procedures are adhered to;

2.         Deal with all customer queries and complaints politely, professionally and consistent with store policy;

3.         Ensure the adequate timekeeping and attendance of team members;

KEY Competencies

Time Management and prioritising, communication and customer service skills, ability to work in a fast paced environment and under pressure