Customer Service Administrator

€30,000 yearly
  • Allpro Recruitment Ltd.
  • Tullamore, County Offaly, Ireland
  • 29/01/2024
Full time Customer Service

Job Description

On behalf of our client, a leading oil distributor in the Midlands, we are now recruiting a Customer Service Administrator to join their team. This is a full-time position based in Tullamore.

The Role

Supporting the relationship between customers, sales and logistics to ensure excellent customer service. Coordinating between departments in resolving day-to-day administrative and operational problems. Effective communication with both internal and external parties, this role requires multitasking and is a detail oriented and analytical role.

Key Duties

  • Liaising with customers and dealing with enquiries both in person and over the phone providing excellent customer service
  • Assisting with sales queries, providing updates regarding product specifications, pricing and lead times
  • Prepare order quotations
  • Reviewing stock levels and liaising with buying team on re-ordering stock and supply chain
  • Updating company database records and creating supplier purchase orders.
  • Enter and process customer orders and ensure efficient order flow.
  • Schedule collections/deliveries and prepare delivery documentation.
  • Provide accurate and timely feedback to customers regarding order fulfilment.
  • Maintain a positive working relationship with all managers, supervisors, employees, customers and hauliers.
  • Assisting with ad hoc administration duties and projects.

Qualifications & Skills

  • Previous experience working in a busy office environment
  • Excellent communication skills and customer service skills
  • Excellent attention to detail and strong IT skills including Microsoft Office
  • Strong numeracy and analytical skills
  • Ability to meet deadlines while working under pressure
  • Enjoy teamwork and have a positive approach to working in a fast-paced environment.

Job Type: Full-time

Salary: €30,000.00 per year


  • Day shift
  • Monday to Friday

Work Location: In person