IT Support Technician

€26,880 - €37,200 yearly
  • Replentec Ltd
  • Mullingar, County Westmeath, Ireland
  • 04/06/2024
Full time, Permanent ICT Information Technology Midlands ICT

Job Description

IT Support Technician

Location: Mullingar, Co. Westmeath

Position Type: Full-time, at Mullingar Head Office & Various Client Sites

 

About Us:

Replentec is a dynamic and innovative IT solutions provider, committed to delivering resilient and effective technology services to our clients. We are seeking a skilled and detail-oriented IT Support Technician to join our team. If you have a background in IT support and the dedication to deliver exceptional client service, we want to hear from you.

Key Responsibilities:

  • Provide technical support to clients, including troubleshooting and resolving IT issues.
  • Perform system administration tasks, including server maintenance, upgrades, and patch management.
  • Proactively monitor client IT systems to identify and address potential problems before they impact operations.
  • Collaborate with other support staff and engineering teams to resolve escalated issues.
  • Document all support activities, solutions, and configurations accurately.
  • Assist in the implementation of IT projects, such as network upgrades and system migrations.
  • Maintain up-to-date knowledge of industry best practices and emerging technologies.

Qualifications:

  • Minimum of 1 year of experience in IT support and/or systems administration.
  • Keen interest in the workings of IT systems and networks and eager to learn new skills.
  • Strong attention to detail with a focus on delivering high-quality solutions.
  • Proficiency in Windows Operating Systems and some understanding of Linux systems.
  • Experience with virtualization technologies (e.g., VMware, Hyper-V) useful.
  • Good knowledge of networking concepts, including TCP/IP, DNS, DHCP.
  • Excellent problem-solving skills and the ability to work independently.
  • Relevant certifications (e.g., CompTIA, Microsoft) are a plus.
  • Exceptional interpersonal and communication skills.
  • Commitment to providing outstanding client service. 

What We Offer:

  • Competitive salary commensurate with experience.
  • Ongoing training and professional development opportunities.
  • A collaborative and supportive team environment.
  • Career growth opportunities within our organisation.

How to Apply:

 If you are an experienced IT support technician with a keen eye for detail and a commitment to delivering top-notch IT solutions, we encourage you to apply. To be considered for this position, please submit your CV and a cover letter outlining your relevant experience and why you are interested in joining our team to hrdept@replentec.com

Application deadline: Friday 21st June 2024

Join us in providing top-tier IT support to our clients and be part of a company that values excellence and expertise in every aspect of IT services.

Salary €26,880 - €37,200 depending on experience.

Please note this role is in person at our offices and non-hybrid.

KEY Competencies

1 year of experience in IT support, Keen interest in the workings of IT systems, Strong attention to detail, Exceptional interpersonal and communication skills.