Account Executive

  • ProCloud
  • Boyle, County Roscommon, Ireland
  • 15/03/2019
Full time Information Technology

Job Description

The Account Executive will maintain and enhance our growing client relationships. The ideal candidate will have minimum 4 years-experience building on existing relationships, eliminating competitive threats within our customer base, and ensuring customer satisfaction within our client set. You’ll be a proactive and curious member of our growing client relationship team, identifying growth opportunities for clients before they identify a need or gap for themselves. This level of foresight and meticulous analysis is what will take our company confidently into the future.

 

Objectives of Role:

  • Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance
  • Coordinate internal and external resources to expedite workflow
  • Manage communication between upper management and employees
  • Stay current with company offerings and industry trends
  • Oversee and achieve organizational goals while upholding best practices.

Key Responsibilities

  • Support and solve problems for clients by understanding and exceeding their expectations
  • Illustrate the value of products and services to create growth opportunities
  • Participate in brainstorming, office activities, staff meetings and client meetings, researching and assisting with program development for existing clients and new prospects
  • Perform prospecting activities such as cold calling and networking
  • Follow up with clients regularly to ensure needs are being met and identify opportunities.
  • Maintain a database of clients, prospects, partners, and vendors.

Skills and Qualifications

  • Bachelor’s degree in business or a related discipline
  • Four years’ experience in administrative role reporting directly to upper management
  • Ability to manage multiple accounts while seeking new opportunities
  • Ability to understand client needs, and negotiate costs and services
  • Proficiency in Microsoft Office and CRM software, with aptitude to learn systems
  • Willingness to travel as needed to meet with clients and prospects.