Print - Customer Service Representative

  • Fagan Print & Design
  • Mullingar, County Westmeath, Ireland
  • 20/03/2019
Temporary Customer Service

Job Description

Fagan Print & Design

We have a vacancy for an Internal Sales / Customer Service Representative at Fagan Print & Design Mullingar. We are seeking a dynamic self-starter to help us enhance our customer experience.

This is a temporary position covering maternity leave. Salary depending on experience.

Job Overview:

  • Processing of queries, quotes and orders from customers
  • Answering phones, taking enquiries, generating quotations and quote follow up calls
  • Co-ordinate and manage the production of jobs to achieve customer deadlines

We need someone who can

  • Project a friendly, professional, helpful and interested image
  • Acknowledge counter customers / Answer telephone enquiries
  • Handle effectively and appropriately all customer enquiries
  • Produce quotation & work dockets for all orders and process through our system
  • Provide regular feedback to the client on order status and an expected delivery time

Requirements

  • Must have fluent spoken and written English
  • Experience in print sales / customer service-related role
  • Ability to perform under pressure
  • Willingness to learn and take ownership of the role
  • Must be able to manage the day to day operations by ensuring the flow of the business process
  • Experience in the print industry

 Salary depending on experience.

Contact: E-mail your CV to Pat Fagan, printing@fos.ie

About Fagan Print & Design: Fagan Print and Design supply superb design and print solutions to the midlands area. We ensure we have the most up to date software, hardware and print machinery coupled with highly trained staff to keep us at the forefront of the printing industry. We pride ourselves on producing quality work in excellent turnaround times. We cater for all budget types.