Customer Service Administrator

  • Decotek Automotive
  • DECOTEK Automotive, Mullingar Road, Robinstown, Collinstown, County Westmeath, Ireland
  • 03/12/2019
Full time   Accounting Admin-Clerical Book-keeper Inventory Manufacturing

Job Description

Decotek are currently recruiting a Customer Service Administrator in Collinstown, Co. Westmeath.

 

 

Company Profile:

 

DECOTEK Automotive is based in the Irish midlands employing approximately 320 people in a highly skilled manufacturing environment. We design, develop and manufacture exterior trim components for the global automotive industry customers.

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Principal Accountabilities

 

As a Customer Service Administrator, your key responsibilities will be:

 

  • Responsible for building and maintaining excellent client and customer relationships.
  • Reviewing complaints and providing administrative support.
  • Management of customer portals- Logistics issues.
  • Ensure all customer inquiries by email or phone are responded to timely and professionally.
  • Work closely with the team to ensure customer needs are fulfilled.

 

 

 

 

Experience, Training and Work Related Skills Required

 

  • Experience of effective customer service and support.
  • Attributes of customer service: attention to detail, strong organisational skills.
  • Good oral and written communication skills.
  • Experience with Quality systems, inventory systems (MRP) and scheduling in a manufacturing environment.
  • Strong leader
  • Excellent work ethic
  • Fluent in English and German
  • Fast leaner

 To apply for this position please click on the red "Apply Now" button