Sales/Customer Support Administrator

  • INET Computer Solutions Ltd.
  • Mullingar, County Westmeath, Ireland
  • 17/11/2020
Full time   Admin-Clerical Customer Service Sales

Job Description

 Responsibilities/Role:

 

  • Supporting Account Manager through creation and ongoing management of tenders and quotations.
  • Processing all customer’s orders
  • Assist in the development and delivery of the company’s digital marketing strategy.
  • Manage all incoming calls and emails.
  • Cover reception duties, greeting visitors, receiving office deliveries.
  • Build sustainable relationships and trust with customer accounts
  • Assisting the customer service team meet sales targets and call handling quotas
  • Handle all recall notifications and credits
  • Assist with Debtor Collection
  • Manage diary and travel arrangements.
  • Ordering of office supplies.

Requirements:

  • Proven customer service office experience – minimum 2 years.
  • Professional and pleasant telephone manner.
  • Customer orientation and ability to adapt/respond to different customer base.
  • Excellent communication skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Ability to work under pressure to assist in meeting deadlines.
  • Strong attention to detail.
  • Follow communication procedures, guidelines and policies.
  • Computer literacy, knowledge of MS products.
  • Digital & Social media marketing experience desirable.
  • Enthusiastic individual, willing to learn and be part of a growing team.

Salary depending on experience