INET Computer Solutions Ltd.
Forest Park, Mullingar Business Park, Mullingar, County Westmeath, Ireland
The role:
Reporting to the Managing Director, the Account Manager will play a central role in the growth of the INET Computer Solutions business in Ireland.
A Key deliverable will be the systematic contacting of our existing customer base ensuring that all of the services that they receive from INET are reviewed and where necessary their service is updated to reflect their true requirements to give the best customer experience as well as supporting our customers with a any further needs they may have. The role will be deemed successful by contract renewals, upsell rates and low attrition of our customer base.
Responsibilities:
Overall
Research each our our clients current service and assess fit for purpose in advance of contacting them.
Travel is a requirement to meet our customers as required but an excellent Zoom/Teams skillset is a must.
Conduct quarterly business reviews with each client; identify and promote upsell opportunities with clients based on...
