5 jobs found

The primary function of the Team Leader is the management of a team and the smooth running of the day to day sales and support of the operation. Working closely with and reporting to the Sales & Performance Manager, you will be results focused and your key responsibilities will include: Focus, motivate and inspire the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets. Conducts one to one’s with team members to assess performance against objectives. Carries out call evaluations on a weekly basis to ensure consistency and adherence to all regulatory requirements and best practice in customer engagement. Provides leadership, support and development to members of the team and builds on the strengths of the team members that drive optimum performance. Oversees and manages the day-to-day operation and workflow of the team in an organised and efficient manner....

Overview of Role: As a Service Desk Engineer, you’ll enjoy a fast-paced busy, but fun environment working as part of a team. Each day presents different challenges! The service department is extremely busy and challenging and requires a person with the right combination of customer-facing skills and technical know-how. The primary duty of this role is to provide IT support services to our client companies. Provide system level support of multi-user operations systems, hardware and software tools, including installation, configuration, maintenance and support of these systems. Main Responsibilities: Assume full ownership and responsibility of all allocated support tickets ensuring they are dealt with promptly and professionally and satisfactorily concluded Ensure strict adherence to SLA when dealing with customer tickets/calls Installing, configuring and troubleshooting of software and hardware. Highlight any issues using our MSP platform on...

The role: Reporting to the Managing Director, the Account Manager will play a central role in the growth of the INET Computer Solutions business in Ireland. A Key deliverable will be the systematic contacting of our existing customer base ensuring that all of the services that they receive from INET are reviewed and where necessary their service is updated to reflect their true requirements to give the best customer experience as well as supporting our customers with a any further needs they may have. The role will be deemed successful by contract renewals, upsell rates and low attrition of our customer base. Responsibilities: Overall Research each our our clients current service and assess fit for purpose in advance of contacting them. Travel is a requirement to meet our customers as required but an excellent Zoom/Teams skillset is a must. Conduct quarterly business reviews with each client; identify and promote upsell opportunities with clients based on...

The Writech Group are an internationally recognised leader in Fire Protection Systems. We are internationally approved to Design, Manufacture, Install, Service & Commission to all standards & have experience in Fire Sprinkler Protection, Foam enhanced Fire Protection, Gas Protection, Firewater Mist Protection, Insert Gas Protection & Special Hazard Fire Protection. THE ROLE:   We are currently recruiting for a fabrication operative; this position will be based in our head office in Mullingar, Co. Westmeath, reporting to the Manufacturing Manager. You will work as of part of a team that is responsible for the fabrication of pipework that is used in our fire protection systems. IDEAL CANDIDATE:   This role is perfect for a person requiring a challenge and who enjoys a variety of duties. They must be willing to learn and have a passion for continuous improvement. The ideal candidate would be flexible, reliable and be self-directed. ESSENTIAL REQUIREMENTS: ·...

The Writech Group are an internationally recognised leader in Fire Protection Systems. We are internationally approved to Design, Manufacture, Install, Service & Commission to all standards & have experience in Fire Sprinkler Protection, Foam enhanced Fire Protection, Gas Suppression, Mist Protection, & Special Hazard Fire Protection. Due to continued growth Writech are seeking to recruit a number of Installation Operatives to work in our installation department with an immediate start. It is also required that operatives attend our Mullingar base before going to site.  THE ROLE: Our head office is based in Mullingar, Co. Westmeath however our installation crews attend sites across Ireland, the UK and Europe. You will commence your position in the Mullingar workshop for a training period (duration dependant on experience) and then will work on sites with an experienced Foreman and crew to carry out mechanical installation tasks – installing pipework, fittings etc....