FBD Insurance (Mullingar)
Lakepoint Retail and Business Park, Delvin Road, Petitswood, Mullingar, Co. Westmeath, Ireland
The primary function of the Team Leader is the management of a team and the smooth running of the day to day sales and support of the operation.
Working closely with and reporting to the Sales & Performance Manager, you will be results focused and your key responsibilities will include:
Focus, motivate and inspire the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.
Conducts one to one’s with team members to assess performance against objectives.
Carries out call evaluations on a weekly basis to ensure consistency and adherence to all regulatory requirements and best practice in customer engagement.
Provides leadership, support and development to members of the team and builds on the strengths of the team members that drive optimum performance.
Oversees and manages the day-to-day operation and workflow of the team in an organised and efficient manner....
