ProCloud Boyle, County Roscommon, Ireland
The Account Executive will maintain and enhance our growing client relationships. The ideal candidate will have minimum 4 years-experience building on existing relationships, eliminating competitive threats within our customer base, and ensuring customer satisfaction within our client set. You’ll be a proactive and curious member of our growing client relationship team, identifying growth opportunities for clients before they identify a need or gap for themselves. This level of foresight and meticulous analysis is what will take our company confidently into the future. Objectives of Role: Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance Coordinate internal and external resources to expedite workflow Manage communication between upper management and employees Stay current with company offerings and industry trends Oversee and achieve organizational goals while upholding best practices. Key Responsibilities Support and solve problems for clients by understanding and exceeding their expectations Illustrate the value of products and services to create growth opportunities Participate in brainstorming, office activities, staff meetings and client meetings, researching and assisting with program development for existing clients and new prospects Perform prospecting activities such as cold calling and networking Follow up with clients regularly to ensure needs are being met and identify opportunities. Maintain a database of clients, prospects, partners, and vendors. Skills and Qualifications Bachelor’s degree in business or a related discipline Four years’ experience in administrative role reporting directly to upper management Ability to manage multiple accounts while seeking new opportunities Ability to understand client needs, and negotiate costs and services Proficiency in Microsoft Office and CRM software, with aptitude to learn systems Willingness to travel as needed to meet with clients and prospects.