€35,000 - €40,000 yearly
Force Recruitment & Outsourcing
Mullingar, County Westmeath, Ireland
Job Purpose
To lead, manage and develop the Customer Service team, ensuring the delivery of excellent customer service across all Client product ranges and customer accounts.
The role is responsible for overseeing daily departmental operations, ensuring the efficient processing of customer orders, timely resolution of queries and complaints, and the development of strong customer relationships.
In addition, the role will have an active Inside Sales and Account Development responsibility, proactively identifying opportunities to grow existing customer accounts, promote products, generate additional sales and improve customer retention.
Working closely with Sales, Warehouse, Finance and other departments, the Team Lead will drive operational efficiency, commercial growth, continuous improvement and team development, ensuring departmental service standards and business objectives are achieved.
Main Duties and Responsibilities
1. Team Leadership and Development...