€32,640 - €37,200 yearly
Replentec Ltd
Mullingar, County Westmeath, Ireland & Various Client Sites when required
Replentec is a dynamic and innovative IT solutions provider, committed to delivering resilient and effective technology services to our clients.
We are seeking a skilled and detail-oriented Level 2 Support Technician to join our team. If you have a background in systems administration, a passion for solving complex IT challenges, and the dedication to deliver exceptional client service, we want to hear from you.
Key Responsibilities:
Provide Level 2 technical support to clients, including troubleshooting and resolving IT issues.
Perform systems administration tasks, including server maintenance, upgrades, and patch management.
Proactively monitor client IT systems to identify and address potential problems before they impact operations.
Collaborate with Level 1 support and Level 3 engineering teams to resolve escalated issues.
Document all support activities, solutions, and configurations accurately.
Assist in the implementation of IT projects, such as network...