Replentec Ltd

Replentec is a dynamic and innovative IT solutions provider, committed to delivering resilient and effective technology services to our clients. We are seeking a skilled and detail-oriented Level 2 Support Technician to join our team. If you have a background in systems administration, a passion for solving complex IT challenges, and the dedication to deliver exceptional client service, we want to hear from you. Key Responsibilities: Provide Level 2 technical support to clients, including troubleshooting and resolving IT issues. Perform systems administration tasks, including server maintenance, upgrades, and patch management. Proactively monitor client IT systems to identify and address potential problems before they impact operations. Collaborate with Level 1 support and Level 3 engineering teams to resolve escalated issues. Document all support activities, solutions, and configurations accurately. Assist in the implementation of IT projects, such as network...

Replentec is a dynamic and innovative IT solutions provider, committed to delivering resilient and effective technology services to our clients. We are seeking a motivated and enthusiastic individual to join our team as a Junior IT Technician. This is an excellent opportunity to kickstart your career in the exciting field of Information Technology, with no prior experience required. We believe in nurturing talent, and we are looking for someone with a positive attitude, a strong work ethic, and an eye for detail to grow with us. Key Responsibilities: Assist senior IT technicians with troubleshooting and resolving hardware and software issues. Provide technical support to end-users, both in-person and remotely. Install and configure computer systems, peripherals, and software applications. Perform routine maintenance tasks such as system updates and backups. Assist in maintaining an inventory of hardware and software assets. Be available to assist with installation...