Retail Supervisor

[Please note this is a FULL TIME ROLE ONLY and would not suit students. Do not apply for this role if you're in school or college and looking for summer/weekend work. This would only suit someone who can work full time only]

Retail Supervisor – Full Time

Benefits

• Employee discount
• On-site parking
• Company pension plan
• Supportive, friendly work environment

About Us

We are a family-run business with over 50 years of experience, offering a diverse range of jewellery, gifts, furniture, home and living accessories, and more. As our store continues to grow, we are seeking a full-time Retail Supervisor to join our team. We take pride in providing our customers with quality products at affordable prices and delivering exceptional service.

Role Objective

As a Retail Supervisor, you will be responsible for supporting the overall performance and day-to-day operations of the store. You are a self-starter who works proactively, takes initiative, and ensures that daily tasks are completed to a high standard.

Your duties will include product presentation and merchandising, supporting staff with store displays, managing stock levels, and handling daily cash procedures. You will also be the first point of contact for customer enquiries, providing professional and friendly service at all times.

As a supervisor, you will be responsible for and take charge of staff on duty, ensuring that team members are supported, tasks are delegated effectively, and all store standards are consistently maintained. You will play a key part in training new staff, guiding the team through daily operations, and ensuring accountability across all shifts.

This is a hands-on, commercial position that involves manual handling, stock control, and maintaining high operational standards.

Required Skills & Experience

• Previous supervisory experience preferred
• Strong commercial awareness and a target-driven mindset
• Creative thinker with the ability to work independently and as part of a team
• Able to meet and exceed performance targets while upholding company standards
• Confident decision-maker with good business judgement
• Excellent customer service and communication skills
• Highly organised, adaptable, and hands-on in approach
• Able to lift and move products as required
• Comfortable working independently and managing own workload
• Proactive approach to improving store operations and resolving issues
• Exceptional attention to detail and strong multi-tasking abilities
• High level of integrity when handling confidential or sensitive information

You will be required to work both weekdays and Weekends.

This is a permanent position with minimum 39 hours a week.