Housekeeping Assistant - Service Recovery

Job Description

Welcome to Center Parcs – the number one choice for short break holidays, employing a team of over 10,000 people across six separate villages located in the UK and Ireland. Working together to create memorable moments in beautiful forest locations, we're proud of the reputation we've built for delivering unique family focused experiences to an increasing number of guests. 

Service Excellence is a multi-functional, centralised service that sits within Housekeeping Accommodation. It's directly accountable for a range of key operational tasks and activities and your input in this division will have a visible and measurable impact on the continuing delivery of a high-quality guest experience. 

HOUSEKEEPING ASSISTANT – SERVICE RECOVERY | €14.35 per hour

At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping accommodation cleaning team is responsible for maintaining more than 460 Lodges and is the largest team on the village.

We have a great part-time opportunity for an enthusiastic team player to join our friendly and motivated housekeeping accommodation cleaning team.

Reporting to a Housekeeping Team Leader, your role will be to ensure a high standard of cleanliness is achieved and maintained in our guest accommodation. The units of accommodation are located over the whole village in a forest environment; reached by a maximum 15-minute walk or cycle.

Within this role you will be required to carry out deep cleaning duties, whilst also undertaking general duties including stripping and remaking beds, cleaning bathrooms and kitchens, dusting, vacuuming, sweeping patios, checking and replenishing the inventory and reporting any technical or quality faults.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longford Forest, as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

ABOUT YOU

The ideal candidate will have excellent communication and customer service skills, an eye for detail, the confidence to work independently and a willingness to learn.

Previous experience within the cleaning industry would be an advantage but is not essential as full training will be given.

HOURS OF WORK 

You will be contracted to work 57 hours per 4-week period on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period.    

Your working hours will typically be Monday and Friday, 3pm to 9pm, with additional shifts every other Thursday and Sunday, 3pm to 8pm. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis with a premium rate of pay for hours worked on a Sunday.

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

  • Colleague Bonus Scheme
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
  • Free use of our leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurant and retail outlets
  • Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
  • An Employee Assistance Program - providing support on financial, health and legal matters
  • Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we'd love to see your application.

Closing date: 24th March 2026

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. Please let us know if you require any support or reasonable adjustments during the application or interview process.