2 jobs found in Collinstown

Merchant Success Analyst Bilingual We're Looking For People Who: ✅   Speak one or more of these languages fluently on top of English : French, German, Polish, Czech, or Spanish ✅   Have 2+ years of customer-facing experience   (any industry - retail, hospitality, call centers, support desks, etc.) ✅   Enjoy helping people   solve problems and feel confident ✅   Are willing to learn   about cybersecurity and compliance (no prior experience needed!) What You'll Do You'll be the friendly voice helping merchants use our platform. Your day-to-day: Answer questions from merchants via phone, email, and chat Guide them through step-by-step processes on our platform Explain things in simple, clear language (we'll teach you what to say!) Document your conversations and flag when someone needs extra help Work with your team to continuously improve No cybersecurity background required.   We provide full training on everything...

Sales / Customer Service Representative NIS Ltd are an Award-Winning Midland based IT Company with Over 24 Years Experience. We are a Leading Supplier of IT Services and Products Throughout Ireland. At NIS we specialise in providing top-notch IT services to our clients. We are seeking a passionate and driven individual to join our team as a Sales/Customer Service Representative. This is a full- time, onsite position. Responsibilities ·       Effectively manage large amounts of incoming calls ·       Create helpdesk tickets and manage engineer schedule (shared task) ·       Deal effectively and efficiently with the varying needs of our customers. ·       Process customer orders and ensure effective management of Stock....