Operations Manager & HR

About Us

Carroll O’Keeffe is a well-established Irish construction company with over 38 years of experience in delivering projects across the residential, educational, commercial, healthcare, and heritage sectors. We take pride in a reputation built on integrity, collaboration, and a relentless focus on quality — as reflected by multiple wins at the Irish Construction Excellence Awards.

As a business where Directors remain hands-on, we deliver agile decision-making, a proactive approach to challenges, and lasting partnerships with clients who return to us time and again.

About the Role

We are seeking a qualified HR professional and highly organised Operations Manager & HR to oversee the day-to-day operational and administrative functions of our growing construction business. This is a key role responsible for ensuring the efficient running of the office while supporting senior management across HR coordination, facilities management, compliance, IT support, fleet administration and operational systems.

Working closely with the Financial Director and senior leadership team, the successful candidate will play a central role in maintaining efficient business processes, coordinating HR functions, and supporting the operational infrastructure of the company.

This is a varied and fast-paced position suited to someone who is highly organised, proactive and capable of managing multiple priorities while maintaining strong attention to detail in a dynamic construction environment.

Office & Business Operations

• Oversee the daily operations of the company office and administrative function.
• Develop, implement and maintain efficient office systems, procedures and documentation.
• Manage general administration including company correspondence and internal communications.
• Maintain organised filing systems and company records (both digital and physical).
• Manage the procurement and control of office supplies, equipment and company mobile devices.
• Coordinate company presentations, internal communications and marketing materials where required.

Human Resources Coordination

• Lead and coordinate core HR processes across the business, ensuring best practice in employee lifecycle management, documentation and compliance.
• Manage recruitment operations and provide ongoing support to management.
• Coordinate employee onboarding processes from initial offer letter to new employee Induction.
• Maintain accurate employee records, job descriptions and HR documentation.
• Coordinate employee training programmes in collaboration with the QEHS Officer and maintain training records.
• Organise probationary reviews at 3 and 6 months for new employees.
• Manage employee timesheets and maintain accurate holiday and leave records.
• Partner with senior management to address employee relations matters and support effective people management across the organisation.
• Assist in the development and implementation of annual employee performance appraisal processes.

Pre-Qualification

• Prepare and coordinate pre-qualification questionnaires (PQQs) and associated documentation for tender submissions.
• Maintain company records, certifications and documentation required for contractor compliance.

Compliance & Quality Systems

• Support the implementation and maintenance of company management systems including ISO 9001 and ISO 14001.
• Ensure compliance with GDPR and relevant employment legislation.
• Coordinate annual VCR renewals and maintain compliance records and documentation.

IT Support & Systems Coordination

• Act as the primary liaison with the company’s IT service provider to ensure the effective operation of IT systems and connectivity.
• Provide day-to-day IT support and assistance to staff where required.
• Support the implementation and maintenance of digital systems, HR software and construction management platforms.
• Review, improve and manage HR and workforce management systems to enhance efficiency and reporting.
• Manage software renewals and licences.

Facilities Management & Maintenance

• Oversee the management, maintenance and upkeep of office facilities and workplace environment.
• Coordinate building maintenance, service providers and contractors as required.
• Ensure the office environment is safe, well maintained and fully operational.
• Assist with planning and coordination of any office improvements or infrastructure upgrades.

Fleet & Asset Management

• Coordinate the management of the company fleet including leasing/purchasing, taxation, CVRT, insurance and servicing.
• Maintain accurate records for vehicles, drivers, licences and penalty points where required.
• Track company vehicle usage and mileage.
• Maintain registers for company equipment and office assets.

Company Culture & Engagement

• Organise company social events and internal activities and fundraising events.
• Support initiatives that promote a positive workplace culture and employee engagement.

Additional Responsibilities

• Undertake additional administrative and operational tasks as required to support the management team and the wider business.

Skills & Experience

• Minimum 3 to 5 years’ experience in an operations, office management or senior administrative role, ideally within the construction or engineering sector.
• A Human Resources qualification is desirable.
• Proven ability to coordinate HR processes and manage office operations within a busy organisation.
• Strong organisational, planning and multitasking abilities.
• Excellent attention to detail and problem-solving skills.
• Strong communication and interpersonal skills with the ability to build relationships across all levels of the organisation.
• Ability to work proactively, take ownership of responsibilities and support senior management.

Technical Skills

• Strong IT capability including advanced knowledge of Microsoft Outlook, Excel, Word and PowerPoint.
• Experience using HR systems (HR Locker preferred) or similar HR/time management platforms.

Additional Requirements

• Fluency in English (written and verbal).
• Full clean driving licence.
• Experience working within construction sector is advantageous.

Benefits

• Competitive salary: Negotiable, depending on experience
• Company Pension
• Company laptop, and mobile phone provided
• Hands-on support from a senior management team
• Opportunity to work with a respected, award-winning contractor
• Positive and collaborative work culture