€35,000 - €45,000 yearly
Decotek Automotive
Collinstown, County Westmeath, Ireland
Job Summary:
We are looking for a motivated Junior IT Administrator / Helpdesk Support professional to provide first-line technical support to end users. You will be responsible for troubleshooting IT issues, maintaining systems, and assisting with day-to-day IT operations across the organisation.
Key Responsibilities:
Helpdesk & User Support
Provide first-line support via phone, email, or ticketing system
Troubleshoot hardware, software, and network issues
Set up and configure user accounts, email, and devices
Assist users with general IT issues
Escalate complex issues to the IT manager
Systems & Administration
Install and configure desktops, laptops, printers, and mobile devices
Perform routine system checks and updates
Assist with Active Directory user and group management
Support Microsoft 365 administration
Maintain IT asset inventory
Networking & Infrastructure
Assist with basic network...