€42,000 - €46,000 yearly
Matrix Recruitment
Cork, Ireland
What You Need to Know: Are you an experienced Level 2 ICT Support professional looking for your next challenge? This role presents an opportunity to deliver hands-on technical support in a multi-site environment, working directly with end users, business applications, and modern workplace technologies. If you thrive in a dynamic setting where good communication and adaptability are key, this could be the perfect fit.
Your New Job: In this position, you’ll be the primary ICT point of contact for end-user support, technical troubleshooting, and field operations, including travel across multiple locations. The role involves a blend of desk-side assistance, remote troubleshooting, and hands-on hardware and software support. You’ll maintain accurate records, assist with improvement projects, and help standardise processes as part of a supportive team.
Key Duties and Responsibilities:
Deliver second-line support for devices, applications, peripherals, connectivity, and...
