European Customer Service (German/Spanish)

Job Description

WE DO NOT REQUIRE ANY ASSISTANCE FROM AGENCIES AT THIS TIME

  • Proficient in both verbal and written English, and/or  German or Spanish
  • Handling incoming sales enquiries and following up on same
  • Data entry to customer registration system with high attention to detail
  • Maintenance of contract files
  • Provision of high-level back-office support to Customers.
  • Internal Key Account Management as needed
  • Have an Excellent Telephone Manner and very good Organisational Skills.
  • Be computer literate and have an ability to update data as it is received from customers over the phone on our clients system.
  • Friendly and professional telephone manner.
  • Confident, self-motivated, competitive and assertive.
  • Previous telemarketing and outbound calls experience desirable.
  • Delivery of all Company sales targets & KPI's.
  • Qualify leads and referrals.
  • Cold Calling.
  • Achieve productivity and ensure key performance indicators are met.
  • Undertake specific tasks and projects as directed by the Sales Manager.
  • Minimum 2 years experience in sales, customer service, tele sales, and/or account management

Skills:
Sales Skills B2B Sales Languages

Benefits:
Group Life Assurance Parking

KEY Competencies

German Spanish Languages Sales Skills B2B Sales Languages Customer Service