Customer Service Administrator

AllPro Recruitment are currently seeking a Customer Service & Receptionist for a full-time position based in Ferbane, Co. Offaly.

This is a varied opportunity for someone with strong customer service and administrative skills who enjoys being the first point of contact for customers and visitors while supporting the wider team with day-to-day office duties.

Key Responsibilities

• Answer incoming calls and handle customer queries
• Welcome customers, suppliers and visitors to the premises
• Deal with enquiries relating to orders, deliveries and products
• Respond to emails and ensure customer queries are dealt with promptly
• Assist with order processing and entry onto SAP
• Provide administrative support to the sales and operations teams
• Maintain a professional and organised reception area

Requirements

• Previous customer service, reception or administration experience is an advantage
• Excellent communication and interpersonal skills
• Strong organisational skills with good attention to detail
• Comfortable working in a busy, customer-facing environment
• Good knowledge of Microsoft Office, including Word, Excel and Outlook
• Positive attitude with a willingness to support across different areas of the business

What's on Offer

• Full-time, Monday–Friday hours
• Competitive salary based on experience
• Training and support provided
• Stable working environment
• Opportunity to develop within the role