3 customer service jobs found in Athlone

Lyster Lawnmowers DAC is a busy garden machinery and robotic lawnmower specialist distributor serving customers across Ireland. We are known for expert advice, fast parts supply, and excellent after-sales support. Due to continued growth, we are looking for a reliable and organised person to join our team in a key role handling customer orders and support. The Role This is a varied and important position at the heart of the business. You will be the link between customers, the workshop, and suppliers. Key Responsibilities * Processing customer orders (in-store, phone, and online) * Answering customer queries on parts, machines, and repairs * Preparing invoices, delivery notes, and shipping labels * Managing parts orders and stock control * Booking in repairs and liaising with the workshop technician * Ordering parts from suppliers and tracking backorders * Keeping customers updated on order and repair status * General shop and counter duties Ideal Candidate This role...

We are seeking a practical, hands-on technician to service, and repair robotic lawnmowers for domestic and commercial customers. This is a varied role combining workshop repairs, software setup, and customer support. No prior robotic mower experience is required — full training provided. The Role     •    Diagnose and repair robotic lawnmowers     •    Battery, motor, sensor and PCB replacement     •    Software setup via app/Bluetooth     •    Customer handover and support The ideal Background     •    Small engine repair     •    Electrical / electronics     •    Car mechanic / plant fitter     •    Appliance repair     •    Maintenance technician     •    Agri machinery     •    Someone very practical with strong problem-solving skills You Must Be     •    Very hands-on and mechanically minded     •    Comfortable using a multimeter     •    Good with customers     •    Full clean driving licence     •    Able to work independently What We Offer     •    Full...

Respectfully we do not require the assistance of recruitment service providers currently. We are seeking a skilled individual to join our expanding technical team. As a valued member of the organisation, you will be responsible for providing both 1st and 2nd level technical support to customers, ensuring the smooth operation and maintenance of IT infrastructure. This is a full-time position and is based at our Athlone Offices. This is NOT a remote position. Role responsibilities Working with the Helpdesk Team and process owners, to provide helpdesk support for deployment and maintenance of users, laptops, desktop PCs, servers, printers, as well as hardware, software, and peripheral support. Support operations and maintain the customers network, systems, and overall IT infrastructure. Provide high quality support to our customers across several site locations. Work with vendors, partners, stakeholders, and users to resolve issues. Manage user...